Last updated: October 15, 2026
1. Our values
Respect, patience, curiosity, honesty and safety. Everyone here is learning, and everyone deserves to feel welcome.
2. Everyone
- Be kind and respectful. No bullying, teasing, put-downs or discrimination based on race, gender, religion, ability, background or anything else.
- Use appropriate language and keep conversations on STEM topics.
- Keep personal information private, yours and others'.
- Be on time, or let us know in advance if you need to cancel.
- Report anything that makes you uncomfortable.
3. Students and parents
- Ask questions freely; there are no silly questions.
- Do your best to try a problem first and share where you got stuck.
- Remember mentors are volunteers and fellow students, not paid tutors. Mentors will not do homework for you.
- Parents and guardians should be available nearby during online sessions for younger students and keep all communication within the platform.
4. Mentors
- Explain, don't just give answers. Help students understand the "why".
- Only teach subjects you are comfortable with and be honest when you do not know something.
- Stay within the approved channel; never share personal contact details or connect on social media.
- Never accept gifts or payment. Never ask for or share personal images or information.
- Do not discuss non-academic, personal or sensitive topics with students.
- Record your volunteer hours honestly and accurately.
- Report any safety concern immediately.
5. Academic integrity
Mentors support learning; they don't complete graded assignments or assessments for students. Students should not ask for answers to be given during tests or exams.
6. Consequences
Breaches may lead to a warning, session cancellation, suspension or permanent removal. Serious safety breaches are reported to parents or guardians and, where appropriate, authorities. See Child Safety & Reporting.